FAQ
GENERAL
1. Is there a flooring that hides paw prints and snack crumbs better?
Yes, pattern carpet
2. What flooring is best for high-traffic areas?
Any hard goods: hardwood, laminate, LVP
3. What is the most durable type of flooring?
Hardwood
4. What flooring gives the best resale value?
Hardwood
5. What flooring is easiest to maintain?
LVP, laminate
6. Can flooring be installed over concrete?
Yes
7. How do I match discontinued flooring?
You can’t
8. Does the subfloor have to be perfectly level?
Yes
9. How do I repair a damaged plank?
Call a professional
10. What flooring gives me the most for my money?
LVP, laminate
CARPET
1. What about if we spill drinks daily – can I put a waterproof layer under my carpet?
No, stop spilling stuff
2. How do I remove stains off my carpet?
Cleaner
3. How can I get pet urine smell out of my carpet. I just bought a house and had the carpets professionally cleaned; the smell came back a few days later.
You have to replace the pad
4. Can I get a rug made out of the excess carpet I have?
Yes
5. What is the most durable type of carpet?
Nylon or wool
6. What color carpet hides dirt and stains best?
Dark brown with flecks
7. What carpet is best for allergies?
Low pile wool
8. What does carpet pile height mean?
The thickness
9. What is the difference between nylon, polyester, and triexta?
Nylon is nylon, polyester is polyester and triexta is a mixture of both
10. Can I reuse my existing carpet pad?
Yes, but you shouldn’t
11. Can carpet be installed over existing flooring?
No
12. How often should carpet be professionally cleaned?
Once a year
13. Why is my carpet matting or crushing?
It needs restretching
LVP
1. What can I use to clean the LVP
Vinegar and water
2. Is LVP better than laminate?
It depends on your living needs
3. What is the most durable LVP?
Gaia, SPC not WPC
4. What's the difference between waterproof and water-resistant LVP?
LVP is waterproof, laminate is water resistant on the surface
5. What happens if water gets underneath LVP?
It depends on if it is wood or concrete subfloor
6. Can LVP be installed over existing tile? Concrete? Laminate?
No over tile, yes over concrete with a moisture barrier
7. Does LVP click/lock together or need glue?
No
8. How long does LVP installation take?
It depends on different factors
9. Can I mix boxes from different lots?
No
10. Can discontinued LVP be matched?
No
11. How long does LVP last?
15-25 years
12. How do I repair a damaged plank?
Call Frankful Flooring. If there are a few planks, they can be replaced if extra material is available. If there are not extra materials available, we recommend having the area replaced.
HARDWOOD
1. Can heavy furniture, like fish tanks damage my hardwood?
Yes
2. Can I polish out dull spots on my hardwood floor?
Sometimes
3. How do I get urine out of hardwood?
Replace the boards
4. Is there a way to hide scratched on my hardwood floors?
Yes
5. Can I install hardwood floors in my bathroom?
Yes
6. What is the difference between solid and engineered hardwood?
Solid is solid hardwood; engineered is plywood with a layer of hardwood on top
7. What is the most durable hardwood species?
Oak
8. Can engineered hardwood be refinished?
No
9. How many times can hardwood be refinished?
4-6 times
10. Is hardwood waterproof?
No
11. What is the most scratch-resistant hardwood?
Oak
12. How long does hardwood flooring last?
A lifetime
LAMINATE
1. Is there a way to fix the buckling in my laminate floor?
Replace the bad planks
2. Does laminate do well in bathrooms?
It can if properly taken care of
3. What is laminate flooring?
Wood planks clicked together
4. What is laminate made of?
Layers of paper and wood fibers fused together
5. Is laminate better than LVP?
It depends on your needs
6. Is laminate flooring waterproof?
No
7. How long can water sit on laminate before damaging it?
A couple of hours
8. Does laminate need to acclimate before installation?
Yes
9. How long does laminate installation take?
A couple of hours
10. How do I cut laminate flooring?
With a saw
11. Can I mix different lots of laminate?
No
12. How long does laminate flooring last?
15-25 years
13. How do I clean laminate flooring?
Vinegar and water
14. What is the best laminate flooring for the money?
Mannington or Gaia
